Visiting, mail, money and calls at West Facility
What we could confirm for West Facility. Each item names its source and the day it was checked; check the source before you travel or send money.
How to look someone up
The facility's own search, the wider list and the phone number
Visiting
Posted visiting hours and how to schedule
Hours change; confirm on the source page before you go.Wednesday and Thursday registration hours: 1:00pm – 6:00pm
Saturday and Sunday registration hours: 7:00am – 12:00pm
Address and phone
Where it is and how to reach it
How these things work in general: visiting, sending money, mail, phone calls.
Questions about West Facility
How do I find out if someone is in West Facility?
We do not collect a public roster for this facility. Call the facility to confirm whether someone is being held there.
Where is West Facility?
West Facility is in East Elmhurst, Bronx County, New York. The street address we have on file is 16-06 Hazen St, East Elmhurst, NY, 11370.
What is the phone number for West Facility?
The phone number we have on file is (718) 546-4120. People held there cannot receive incoming calls.
How do I visit someone at West Facility?
Many county jails hold most visits by video, either from a lobby kiosk or from home through an app, and some still offer in-person visits. Visits usually need to be scheduled in advance, and people who were just booked often cannot have visitors for the first day or two. Visiting days, hours and rules are posted on its visiting page, so check there before you go.
What are the visiting hours at West Facility?
As posted on www1.nyc.gov (checked Oct 15, 2026): Wednesday and Thursday registration hours: 1:00pm – 6:00pm; Saturday and Sunday registration hours: 7:00am – 12:00pm. Hours change, so confirm before you go.
Can I call someone at West Facility?
No. People held at West Facility call out, and calls are paid collect, from their own account, or from a prepaid account you set up with the facility's phone provider. All calls are recorded, so do not discuss the case on the phone. Ask the facility which phone provider it uses, at (718) 546-4120.
How do I send money to someone at West Facility?
Money goes into the person's account, often called a trust or commissary account, using their booking or inmate number. Facilities usually accept deposits through an approved online vendor, by phone, at a lobby kiosk or by money order. Never send cash in the mail. Ask West Facility which deposit service it uses before you send anything.
How do I send mail to someone at West Facility?
Address every letter with the person's full legal name and booking or inmate number, and put your full name and return address on the envelope. The street address we have on file is 16-06 Hazen St, East Elmhurst, NY, 11370. Many facilities use a different address or an outside mail-scanning service for inmate mail, so confirm the correct mailing address before you send anything.
Is searchinmates.org run by this facility?
No. searchinmates.org is a private website and is not affiliated with any government agency. We copy information from public sheriff and corrections sources, and it may be out of date. Always verify with the facility.
An arrest is not a conviction. Everyone is presumed innocent unless proven guilty. searchinmates.org is a private website, not affiliated with West Facility or any government agency.